| Thornwood, NY / Hong Kong, China |
| October 25, 2005 |
| SOHOtech Brings 24x7 Technical Support Services to Customers in Hong Kong and Mainland China |
|
SOHOtech, a Hong Kong based IT services provider, partners with LiveRepair.com to deliver high-quality remote support services. The new 24x7 technical support services are integrated with its Web and phone infrastructure and complement the existing service portfolio. |
| Full version... |
| Thornwood, NY |
| August 23, 2005 |
| LiveRepair.com Provides Service to a Wider Range of Customers with the Purchase of Ask Dr. Tech |
|
In March 2005, LiveRepair.com, a leading provider of online technical support services, acquired Ask Dr. Tech. The redesigned Web site and streamlined support process offer faster problem resolution and a better support service overall. The transition is fully completed and the results are clear: everybody benefited from this transaction. |
| Full version... |
| Thornwood, NY |
| July 05, 2004 |
| LiveRepair.com Releases the New Version of its TekDesk Software Suite |
|
LiveRepair.com releases TekDesk 3.53, the latest version of its web-based support system. It features remote diagnostics, screen-sharing tools, file management system and voice chat. |
| Full version... |
| Thornwood, NY |
| October 09, 2003 |
| LivePCsupport: LiveRepair.com's New Online Technical Support Service for Small and Medium-Sized Businesses |
|
Small and medium-sized businesses are now able to save thousands of dollars in their IT maintenance budgets. LiveRepair.com has launched a new Web service specially targeted at small and medium-sized enterprises (SMEs). The service is located at http://www.livepcsupport.net. |
| Full version... |
| Thornwood, NY |
| September 03, 2003 |
| TekDesk 3.51: LiveRepair.com Releases An Improved Multilevel Help Desk Suite |
|
Using TekDesk 3.51, LiveRepair.com's partner companies can now create co-sourced, multilevel solutions where outsourced support personnel and in-house IT staff can seamlessly share unified help desk tools, thus providing guaranteed 24/7 technical support cost-effectively. |
| Full version... |
| Thornwood, NY |
| July 24, 2003 |
| TekDesk 3.5: LiveRepair.com Releases A Multilevel Help Desk Suite |
| LiveRepair.com has introduced a multilevel remote help desk solution that now enables its partner companies to augment outsourced technical support with the in-house IT staff can seamlessly share unified help desk tools. |
| Full version... |
| Thornwood, NY |
| April 07, 2003 |
| Liverepair.com expands online technical support solutions with release of TekDesk 3.4 |
|
Enhancements Give IT Organizations a More Cost-Effective Branded Technical Support Solution |
| Full version... |

