 For immediate release |
| Thornwood, NY |
| July 24, 2003 |
| TekDesk 3.5: LiveRepair.com Releases A Multilevel Help Desk Suite |
| LiveRepair.com has introduced a multilevel remote help desk solution that now enables its partner companies to augment outsourced technical support with the in-house IT staff can seamlessly share unified help desk tools. |
Related Links:The release of TekDesk 3.5 represents the launch of the new generation of LiveRepair.com's help desk software. The key difference of TekDesk 3.5 from its predecessors is that it enables multilevel, multilocation help desk configurations. IT support companies and IT support departments no longer need to solve the dilemma whether they need to outsource some levels of IT support or purchase or lease remote access tools to provide remote support by in-house technicians. TekDesk 3.5 symbolizes LiveRepair.com's commitment to its mission to create effective, yet affordable outsourced technical solution for companies of any size, especially having in mind small- and mid-sized system builders and integrators, VARs, and IT consultants. |
| About LiveRepair.com (http://www.liverepair.com) |
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| Copyright © 2003 LiveRepair.com, Inc. All other trademarks are property of their respective owners. |
| Media Contact: |
| Julia Udovyk Senior Sales and Marketing Manager LiveRepair.com, Inc. 1 (914) 729 6641 marketing@liverepair.com |
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LiveRepair.com, founded in 1999, provides cost-effective 24x7 PC technical support and maintenance services online for individual users and enterprises, licenses its remote support software on a leased basis to IT companies and departments, as well as offers outsourced software development and Web design services to businesses worldwide. Combining proprietary automated remote PC diagnostic software with high-quality technical support from experienced support experts, LiveRepair.com offers round-the-clock service at affordable prices. LiveRepair.com pays special attention to the needs of small office/home office users (SOHO), small- and medium-sized enterprises (SMEs). The outsourced support service, TekSource, is available on a private-label basis to companies that have IT support needs. The TekOffice remote support suite is available for use on ASP basis as well.
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