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SOHOtech Brings 24x7 Technical Support Services to Customers in Hong Kong and Mainland China (October 25, 2005) |
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SOHOtech, a Hong Kong based IT services provider, partners with LiveRepair.com to deliver high-quality remote support services. The new 24x7 technical support services are integrated with its Web and phone infrastructure and complement the existing service portfolio. |
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LiveRepair.com Provides Service to a Wider Range of Customers with the Purchase of Ask Dr. Tech (August 23, 2005) |
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In March 2005, LiveRepair.com, a leading provider of online technical support services, acquired Ask Dr. Tech. The redesigned Web site and streamlined support process offer faster problem resolution and a better support service overall. The transition is fully completed and the results are clear: everybody benefited from this transaction. |
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LiveRepair.com Releases the New Version of its TekDesk Software Suite (July 05, 2004) |
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LiveRepair.com releases TekDesk 3.53, the latest version of its web-based support system. It features remote diagnostics, screen-sharing tools, file management system and voice chat. |
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LivePCsupport: LiveRepair.com's New Online Technical Support Service for Small and Medium-Sized Businesses (October 09, 2003) |
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Small and medium-sized businesses are now able to save thousands of dollars in their IT maintenance budgets. LiveRepair.com has launched a new Web service specially targeted at small and medium-sized enterprises (SMEs). The service is located at http://www.livepcsupport.net. |
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TekDesk 3.51: LiveRepair.com Releases An Improved Multilevel Help Desk Suite (September 03, 2003) |
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Using TekDesk 3.51, LiveRepair.com's partner companies can now create co-sourced, multilevel solutions where outsourced support personnel and in-house IT staff can seamlessly share unified help desk tools, thus providing guaranteed 24/7 technical support cost-effectively. |
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TekDesk 3.5: LiveRepair.com Releases A Multilevel Help Desk Suite (July 24, 2003) |
| LiveRepair.com has introduced a multilevel remote help desk solution that now enables its partner companies to augment outsourced technical support with the in-house IT staff can seamlessly share unified help desk tools. | |
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Liverepair.com expands online technical support solutions with release of TekDesk 3.4 (April 07, 2003) |
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Enhancements Give IT Organizations a More Cost-Effective Branded Technical Support Solution |
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